Rumbalara Housing Ltd

#OurCommunityOurHousingOurWay

Eligibility for Housing

To be eligible for housing, you must live in Victoria and your income and assets must meet certain limits.

To find out more information, click here

Policies & Information

BeyondHousing are Rumbalara Housing Ltd’s property manager, as such BeyondHousing have policies to guide all aspects of their service for Tenants renting a Rumbalara Housing Ltd property, including:

  • Eligibility & Allocations
  • Maintenance & Repairs
  • Rent
  • Sustaining Tenancies
  • Rental Agreement Management
  • Rights & Responsibilities
  • Compliments and Complaints
  • Privacy and Confidentiality

To access the policies listed above , click here

Feedback

We value your feedback about our service, whether it’s a suggestion, compliment, or complaint.
Please share your thoughts with us.

If you want to give us feedback or make a complaint, you can do any of the following:

You may also refer to our feedback form or our Feedback Policy for information on how to:

  • Make a complaint
  • Find an external advocacy service to assist you to make a complaint
  • Appeal an outcome of a complaint, if you are unhappy with the outcome

Feedback to Property Manager

  • If you wish to provide feedback to BeyondHousing, click here.

Repairs

To find out more information about repairs in rental properties, contact Consumer Affairs Victoria 

Follow the link below to request a repair through BeyondHousing:

https://beyondhousing.org.au/need-help/housing/currently-renting/repairs-and-maintenance/

Useful Links

Tenants Victoria: https://tenantsvic.org.au/

Housing Victoria: https://www.housing.vic.gov.au/

CHIA Vic: https://chiavic.com.au/

Council to Homeless Persons: https://chp.org.au/

Consumer Affairs Victoria: https://www.consumer.vic.gov.au/housing/renting

Lifeline: https://www.lifeline.org.au/

Domestic/Family Violence: https://www.safesteps.org.au/ 

13YARN | 13 92 76 | Crisis Support Line: 13YARN

Headspace | Yarn Safe for Young People: https://headspace.org.au/yarn-safe/