Rumbalara Housing Ltd
#OurCommunityOurHousingOurWay
Eligibility for Housing
To be eligible for housing, you must live in Victoria and your income and assets must meet certain limits.
To find out more information, click here
Policies & Information
BeyondHousing are Rumbalara Housing Ltd’s property manager, as such BeyondHousing have policies to guide all aspects of their service for Tenants renting a Rumbalara Housing Ltd property, including:
- Eligibility & Allocations
- Maintenance & Repairs
- Rent
- Sustaining Tenancies
- Rental Agreement Management
- Rights & Responsibilities
- Compliments and Complaints
- Privacy and Confidentiality
To access the policies listed above , click here
Feedback
We value your feedback about our service, whether it’s a suggestion, compliment, or complaint.
Please share your thoughts with us.
If you want to give us feedback or make a complaint, you can do any of the following:
- Give us a call on (03) 5820 0000
- Visit us at 39 Archer Street, Mooroopna 3629
- Complete the online feedback form
- Download a PDF copy of the feedback form, and send it by post to Rumbalara Housing Ltd at PO BOX 614, Mooroopna Victoria 3631
You may also refer to our feedback form or our Feedback Policy for information on how to:
- Make a complaint
- Find an external advocacy service to assist you to make a complaint
- Appeal an outcome of a complaint, if you are unhappy with the outcome
Feedback to Property Manager
- If you wish to provide feedback to BeyondHousing, click here.
Repairs
To find out more information about repairs in rental properties, contact Consumer Affairs Victoria
Follow the link below to request a repair through BeyondHousing:
https://beyondhousing.org.au/need-help/housing/currently-renting/repairs-and-maintenance/
Useful Links
Tenants Victoria: https://tenantsvic.org.au/
Housing Victoria: https://www.housing.vic.gov.au/
CHIA Vic: https://chiavic.com.au/
Council to Homeless Persons: https://chp.org.au/
Consumer Affairs Victoria: https://www.consumer.vic.gov.au/housing/renting
Lifeline: https://www.lifeline.org.au/
Domestic/Family Violence: https://www.safesteps.org.au/
13YARN | 13 92 76 | Crisis Support Line: 13YARN
Headspace | Yarn Safe for Young People: https://headspace.org.au/yarn-safe/